ONE VOICE 4 Kids – Creating a less threatening environment for pediatric patients undergoing medical procedures

More than 100 hospitals have purchased and implemented ONE VOICE throughout the United States and five international countries

What is the ONE VOICE approach?

Using the ONE VOICE approach, we can teach health care professionals how to create a less-threatening environment for children during medical procedures. The ONE VOICE acronym uses each letter to help professionals create a more kid-friendly environment….

One voice should be heard during procedure
Need parental involvement
Educate patient before the procedure about what is going to happen

Validate child with words
Offer the most comfortable, non-threatening position
Individualize your game plan
Choose appropriate distraction to be used
Eliminate unnecessary people not actively involved with the procedure

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We’ve ALL seen it happen…

The Less Effective Way…

The Better Way…

In Publication

PEDIATRIC NURSING/September-October 2013/Vol. 39/No. 5
“Speaking Up for Children Undergoing Medical Procedures: The ONE VOICE Approach”

ONE VOICE Featured in the Emergency
Nurses Association Magazine

What Professionals Are Saying…

“Our pediatric unit completed an extensive evidence-based practice project to improve our management of procedural pain in children. We discovered ONE VOICE as part of our literature review and its philosophy and principles fit perfectly with the research we were reading. Debbie Wagers came to our hospital and presented the ONE VOICE program to our entire pediatric staff, who embraced it immediately. Her workshops were fun, informative, and “hands-on”, enabling staff members to practice distraction and positioning techniques with feedback from Debbie and from one another. Staff members were able to begin using the techniques immediately to improve procedural pain management for our patients and their families.”

Wendy Asher, MSN, CPNP-PC/AC, CCRNPediatric Nurse Practitioner
Rapid City Regional Hospital
Rapid City, South Dakota

“I really think ONE VOICE is akin to the comfort positioning campaign – desperately needed and something we can all work on in terms of getting the nursing staff on board with it.”

Nora Hager, MA, CCLSChild Life Program Coordinator
Dept of Human Development & Family Studies
University of Missouri - Columbia

Contact Us

I’m Debbie Wagers, a Certified Child Life Specialist (CCLS) and the creator of ONE VOICE. I’ve been a CCLS for more than 25 years, so I’ve pretty sure I’ve encountered many of the same challenges that you all encounter every day! If you have any questions, feel free to send me an email or give me a call…you know you want to!

The lives of the children and families we serve are greatly impacted by implementing the ONE VOICE approach. I see it work every day. The desire to help us all make a difference for kids in the world of healthcare is what has driven me to keep moving forward with ONE VOICE and keep spreading the word. Each person visiting this website is visiting because you all want to make a difference, too! You’ve taken the first step, let ONE VOICE take you a step further!