This flash drive contains a fully-narrated PowerPoint, presented by Debbie Wagers, the child life specialist who developed the ONE VOICE approach. With more than 30 years experience as a child life specialist, she shares her expertise in creating a less threatening environment for children undergoing medical procedures. The PowerPoint is a comprehensive teaching tool that covers all elements of the ONE VOICE approach. This presentation addresses need to limit conversation during procedures, importance of parental involvement, educating patients using developmentally appropriate language (examples included), utilization of comfort positions (photos included), importance of distraction and supporting research, and addresses the need to limit number of staff in room. PowerPoint runs for 60 minutes.